Shipping Policy

Last Updated: 11 Oct,2024

This policy is applicable to (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

TRANSIT, HANDLING ORDER CUT-OFF TIME:

Transit time is 7 to 15 Business Days (Monday to Friday)

Handling time is 1 to 3 Business Days (Monday to Friday)

Order Cut-Off Time will be 4:00 PM

Time zone: (GMT-05:00) Eastern Standard Time 

DELIVERY TERMS:

We use USPS/ UPA, DHL, and OSM to deliver the product. 

SHIPPING COST:

Our shipping cost is flat 12$.

CHANGE OF ADDRESS:

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us at support@chicknots.shop.

ORDER TRACKING SYSTEM:

When we will start your transfer, you’ll get a chasing number with your order with which you can learn about your order post position until you get your order in your hands.

WRONG ADDRESS:

Remember, if you give us the wrong address and you are not there, the product will be stored in our store again. You will have to bear the full shipping cost for giving the wrong address.

CANCELLATIONS:

If you change your mind before you receive your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

PARCELS DAMAGED IN TRANSIT:

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

TAX:

We do charge sales tax on product price and shipping rate.

CONTACT

CHAT SUPPORT: 24/7

BUSINESS NAME: Chicknots

WORKING HOURS: 9:00 am – 5:00 pm ( Mon – Fri )

MAIL: support@chicknots.shop

ADDRESS: 3407 Amber Forest Dr, Houston Texas 77068, United States